Refund policy

1Who processes your order

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

2Pro

You can ask for a full refund of your first Pro payment, monthly or yearly, within 15 days of buying, for any reason.

After that you can cancel at any time: the plan runs until the end of the period you paid and is not renewed. The period in progress is not refunded.

3Founder

Full refund within 15 days of buying, no questions asked.

4How to ask

Write to [email protected] from the email of your account, or find your order at paddle.net with the details in your receipt. Paddle returns the money to the payment method you used.

After a refund the account goes back to the Free plan. Nothing is deleted: your documents stay where they are.

5If we close the service

We would give months of notice, a full export of your documents and a pro-rata refund of any prepaid period, on Pro or Founder.

6Your legal rights

This policy does not limit the rights the law gives you. Consumers in the European Union have fourteen days to withdraw from a purchase; the periods above meet or exceed it.